@import "https://fonts.googleapis.com/css2?family=Inter:wght@300;400;500;600;700&display=swap";:root{--primary:#1f73b7;--primary-hover:#145b93;--accent:#00a651;--danger:#ef4444;--transition:all .25s cubic-bezier(.4, 0, .2, 1)}:root,.theme-dark{--bg-dark:#12181b;--bg-darker:#0a0d0f;--bg-sidebar:#0a0d0f;--bg-sidebar-hover:#1e2428;--bg-sidebar-active:#1e2428;--sidebar-text:#87929d;--sidebar-text-active:#f5f7f7;--bg-card:#1e2428;--text-main:#f5f7f7;--text-primary:#f5f7f7;--text-muted:#87929d;--border:#ffffff1a;--surface:#1e2428;--shadow:0 4px 12px #00000059}.theme-light{--bg-dark:#f5f7f8;--bg-darker:#fff;--bg-sidebar:#0f2a36;--bg-sidebar-hover:#193f4e;--bg-sidebar-active:#214e60;--sidebar-text:#a5b5b8;--sidebar-text-active:#fff;--bg-card:#fff;--text-main:#2f3941;--text-primary:#2f3941;--text-muted:#68737d;--border:#d8dcde;--surface:#fff;--shadow:0 1px 3px #00000014, 0 1px 2px #0000000d}*{box-sizing:border-box;margin:0;padding:0}body{background-color:var(--bg-dark);color:var(--text-main);min-height:100vh;font-family:Inter,sans-serif;transition:background-color .3s,color .3s;overflow-x:hidden}h1,h2,h3,h4,h5,h6{color:var(--text-main);letter-spacing:-.02em;font-weight:600}a{color:var(--primary);transition:var(--transition);text-decoration:none}a:hover{color:var(--primary-hover)}button{cursor:pointer;transition:var(--transition);background:0 0;border:none;font-family:Inter,sans-serif}.btn-primary{background:var(--primary);color:#fff;transition:var(--transition);border:1px solid #0000;border-radius:6px;justify-content:center;align-items:center;gap:.5rem;padding:.55rem 1.25rem;font-weight:600;display:inline-flex}.btn-primary:hover{background:var(--primary-hover);box-shadow:0 2px 4px #0000001a}.btn-secondary{background-color:var(--bg-darker);color:var(--text-main);border:1px solid var(--border);transition:var(--transition);border-radius:6px;justify-content:center;align-items:center;gap:.5rem;padding:.55rem 1.25rem;font-weight:600;display:inline-flex}.btn-secondary:hover{background-color:var(--bg-dark);border-color:var(--text-muted)}.btn-outline{color:var(--primary);border:1px solid var(--primary);transition:var(--transition);background-color:#0000;border-radius:6px;justify-content:center;align-items:center;gap:.5rem;padding:.45rem 1rem;font-weight:600;display:inline-flex}.btn-outline:hover{background-color:#1f73b714}.btn-danger{background-color:var(--danger);color:#fff;transition:var(--transition);border-radius:6px;justify-content:center;align-items:center;gap:.5rem;padding:.55rem 1.25rem;font-weight:600;display:inline-flex}.btn-danger:hover{background-color:#dc2626}.btn-icon{border:1px solid var(--border);cursor:pointer;color:var(--text-muted);transition:var(--transition);background-color:#0000;border-radius:4px;justify-content:center;align-items:center;padding:.5rem;display:flex}.btn-icon:hover{background-color:var(--bg-dark);color:var(--text-main)}.input-field,.input{background-color:var(--bg-darker);border:1px solid var(--border);width:100%;color:var(--text-main);transition:var(--transition);border-radius:6px;outline:none;padding:.65rem .85rem;font-size:.95rem}.input-field:focus,.input:focus{border-color:var(--primary);background-color:var(--bg-darker);box-shadow:0 0 0 2px #1f73b726}.card{background-color:var(--bg-card);border:1px solid var(--border);box-shadow:var(--shadow);border-radius:8px;padding:1.5rem;transition:background-color .3s,border-color .3s}@keyframes fadeIn{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}.animate-fade-in{animation:.5s ease-out forwards fadeIn}.app-container{height:100vh;display:flex}.sidebar{background-color:var(--bg-sidebar);border-right:1px solid var(--border);flex-direction:column;align-items:center;width:68px;padding:1rem 0;transition:width .3s cubic-bezier(.4,0,.2,1),background-color .3s,border-color .3s;display:flex}.sidebar-header{justify-content:center;align-items:center;width:100%;height:60px;margin-bottom:1.5rem;padding:0;display:flex}.sidebar-header .sidebar-label{display:none}.sidebar-nav{flex-direction:column;flex:1;align-items:center;gap:.2rem;width:100%;padding:0;display:flex}.nav-item{width:37px;height:37px;color:var(--sidebar-text);transition:var(--transition);cursor:pointer;border-radius:8px;justify-content:center;align-items:center;display:flex;position:relative}.nav-item .sidebar-label{display:none}.nav-item:hover{background-color:var(--bg-sidebar-hover);color:var(--sidebar-text-active)}.nav-item.active{background-color:var(--bg-sidebar-active);color:var(--sidebar-text-active);border-left:3px solid var(--accent);border-radius:0 8px 8px 0}.main-content{background-color:var(--bg-dark);flex-direction:column;flex:1;transition:background-color .3s;display:flex;overflow:hidden auto}.topbar{border-bottom:1px solid var(--border);background-color:var(--bg-darker);-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);z-index:10;justify-content:space-between;align-items:center;height:70px;padding:0 2rem;transition:background-color .3s;display:flex;position:sticky;top:0}.buttons{align-items:center;gap:10px;display:flex}.page-content{flex:1;padding:2rem}.drawer{background:var(--bg-card);width:440px;height:100vh;max-height:calc(100vh - 120px);color:var(--text-main);border:1px solid var(--border);z-index:2100;visibility:hidden;opacity:0;border-radius:16px;flex-direction:column;transition:right .4s cubic-bezier(.16,1,.3,1),opacity .3s,visibility .4s;display:flex;position:fixed;top:40px;right:-480px;overflow:hidden;box-shadow:0 12px 40px #00000040}.drawer.open{visibility:visible;opacity:1;right:24px}.drawer-overlay{-webkit-backdrop-filter:blur(4px);z-index:2000;background:#00000073;width:100%;height:100%;transition:opacity .3s;position:fixed;top:0;left:0}table{border-collapse:collapse;text-align:left;width:100%}table th{color:var(--text-muted);border-bottom:1px solid var(--border);background-color:var(--bg-darker);padding:1rem;font-weight:600;transition:background-color .3s}table td{color:var(--text-main);border-bottom:1px solid var(--border);padding:1rem}table tbody tr{cursor:pointer;transition:background-color .2s}table tbody tr:hover{background-color:#1f73b70d!important}::-webkit-scrollbar{width:6px;height:6px}::-webkit-scrollbar-track{background:0 0}::-webkit-scrollbar-thumb{background:var(--border);border-radius:4px}::-webkit-scrollbar-thumb:hover{background:var(--text-muted)}.sidebar-overlay-mobile{-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px);z-index:98;opacity:0;pointer-events:none;background-color:#00000080;transition:opacity .3s;position:fixed;inset:0}.sidebar-overlay-mobile.show{opacity:1;pointer-events:auto}.hamburger-btn{color:var(--text-muted);cursor:pointer;background:0 0;border:none;justify-content:center;align-items:center;padding:.5rem;display:none}.hamburger-btn:hover{color:var(--text-main)}@media (width<=1024px){.sidebar{z-index:99;align-items:flex-start;width:240px;height:100vh;padding:1.5rem;transition:left .3s cubic-bezier(.4,0,.2,1),background-color .3s;position:fixed;top:0;left:-240px;box-shadow:4px 0 15px #0003}.sidebar.open{left:0}.sidebar-header{justify-content:flex-start;height:auto;margin-bottom:2rem;padding:0 .5rem}.sidebar-header .sidebar-label{color:var(--sidebar-text-active);margin-left:.75rem;font-size:1.25rem;font-weight:700;display:inline}.sidebar-nav{align-items:flex-start;gap:.2rem;padding:0}.nav-item{border-radius:8px;justify-content:flex-start;width:100%;height:auto;padding:.75rem 1rem}.nav-item .sidebar-label{margin-left:.75rem;font-size:.9rem;font-weight:500;display:inline}.nav-item.active{background-color:var(--bg-sidebar-active);border-left:none;border-right:4px solid var(--primary);border-radius:8px}.hamburger-btn{display:flex}.topbar{justify-content:space-between;padding:0 1.5rem}.page-content{padding:1.5rem}}@media (width<=768px){.page-content{padding:1rem}.inbox-mobile-view{position:relative;overflow:hidden}.inbox-list-pane{width:100%!important}.inbox-list-pane.hidden-mobile{display:none!important}.inbox-chat-pane{width:100%!important;display:none!important}.inbox-chat-pane.active-mobile{z-index:5;position:absolute;inset:0;display:flex!important}}@media (width<=480px){.drawer{border:none!important;border-radius:0!important;width:100%!important;height:100vh!important;max-height:100vh!important;top:0!important;right:-100%!important}.drawer.open{right:0!important}}.back-btn-mobile{display:none!important}@media (width<=768px){.back-btn-mobile{border:1px solid var(--border);cursor:pointer;width:36px;height:36px;color:var(--text-muted);transition:var(--transition);background:0 0;border-radius:50%;justify-content:center;align-items:center;display:inline-flex!important}.back-btn-mobile:hover{color:var(--text-main);background-color:var(--border)}}.widget-settings-layout{gap:2rem;display:flex}@media (width<=1024px){.widget-settings-layout{flex-direction:column}}.nav-item{position:relative}.nav-item:after{content:attr(data-tooltip);color:#fff;white-space:nowrap;opacity:0;pointer-events:none;z-index:10000;background-color:#2f3941;border-radius:4px;margin-left:10px;padding:6px 10px;font-size:.75rem;font-weight:500;transition:all .15s cubic-bezier(.4,0,.2,1);position:absolute;top:50%;left:100%;transform:translateY(-50%)scale(.9);box-shadow:0 4px 10px #00000026}.nav-item:before{content:"";opacity:0;pointer-events:none;z-index:10000;border:5px solid #0000;border-right-color:#2f3941;margin-left:4px;transition:all .15s cubic-bezier(.4,0,.2,1);position:absolute;top:50%;left:100%;transform:translateY(-50%)}@media (width>=1025px){.nav-item:hover:after{opacity:1;transform:translateY(-50%)scale(1)}.nav-item:hover:before{opacity:1}}.website-card{background:var(--bg-card);border:1px solid var(--border);box-shadow:var(--shadow);border-radius:12px;flex-direction:column;gap:1.25rem;padding:1.5rem;transition:transform .3s cubic-bezier(.4,0,.2,1),box-shadow .3s,border-color .3s;display:flex;position:relative;overflow:hidden}.website-card:before{content:"";opacity:0;background:linear-gradient(90deg,#3b82f6 0%,#8b5cf6 100%);width:100%;height:4px;transition:opacity 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.85rem;font-size:.85rem;font-weight:500;display:flex}.accordion-trigger:hover{background-color:var(--bg-darker);color:var(--text-main);border-color:var(--primary)}.accordion-content{background-color:var(--bg-darker);border:1px solid var(--border);border-radius:8px;flex-direction:column;gap:.85rem;padding:1rem;animation:.25s cubic-bezier(.4,0,.2,1) forwards slideDown;display:flex}@keyframes slideDown{0%{opacity:0;transform:translateY(-8px)}to{opacity:1;transform:translateY(0)}}.code-field-container{flex-direction:column;gap:.4rem;display:flex;position:relative}.code-field-label{color:var(--text-muted);text-transform:uppercase;letter-spacing:.5px;font-size:.75rem;font-weight:600}.code-field-wrapper{background-color:var(--bg-dark);border:1px solid var(--border);border-radius:6px;align-items:center;gap:.5rem;padding:.5rem .75rem;display:flex;overflow:hidden}.code-field-text{color:var(--text-main);scrollbar-width:none;flex:1;font-family:Fira Code,Courier New,monospace;font-size:.8rem;overflow-x:auto}.code-field-text::-webkit-scrollbar{display:none}.copy-button-icon{color:var(--text-muted);cursor:pointer;transition:var(--transition);background:0 0;border:none;border-radius:4px;justify-content:center;align-items:center;padding:.35rem;display:flex}.copy-button-icon:hover{background-color:var(--bg-darker);color:var(--primary)}.copy-button-icon.copied{color:#22c55e}.inbox-list-pane{background-color:var(--bg-card);border:1px solid var(--border);box-shadow:var(--shadow);border-radius:12px!important}.inbox-chat-pane{background-color:var(--bg-card);border:1px solid var(--border);box-shadow:var(--shadow);overflow:hidden;border-radius:12px!important}.inbox-tabs{background-color:var(--bg-dark);border:1px solid var(--border);border-radius:8px;padding:4px;display:flex}.inbox-tab-btn{color:var(--text-muted);text-align:center;transition:var(--transition);border-radius:6px;flex:1;padding:.5rem;font-size:.85rem;font-weight:600}.inbox-tab-btn.active{background-color:var(--bg-card);color:var(--primary);box-shadow:var(--shadow)}.inbox-tab-btn:hover:not(.active){color:var(--text-main);background-color:#ffffff08}.chat-list-item{cursor:pointer;transition:var(--transition);background-color:#0000;border:1px solid #0000;border-radius:10px;align-items:center;gap:.75rem;padding:.75rem 1rem;display:flex}.chat-list-item:hover{background-color:var(--bg-dark);border-color:var(--border)}.chat-list-item.active{background-color:#1f73b714;border-color:#1f73b74d}.avatar-container{color:#fff;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:42px;height:42px;font-size:.9rem;font-weight:700;display:flex;position:relative}.avatar-status-dot{border:2px solid var(--bg-card);border-radius:50%;width:11px;height:11px;position:absolute;bottom:0;right:0;box-shadow:0 0 0 1px #0000001a}.avatar-status-dot.online{background-color:#22c55e}.avatar-status-dot.offline{background-color:#94a3b8}.visitor-pill{background-color:var(--bg-dark);border:1px solid var(--border);color:var(--text-main);cursor:default;border-radius:20px;align-items:center;gap:.35rem;padding:.25rem .6rem;font-size:.8rem;font-weight:500;display:inline-flex}.visitor-pill svg{color:var(--primary)}.visitor-pill.ppc-tag{color:#f97316;background-color:#f973161a;border:1px solid #f9731633}.visitor-pill.ppc-tag svg{color:#f97316}.message-bubble-container{margin-bottom:.25rem;display:flex}.message-bubble{border-radius:12px;max-width:65%;padding:.75rem 1rem;font-size:.925rem;line-height:1.45;position:relative;box-shadow:0 1px 2px #0000000d}.message-bubble.agent{background:linear-gradient(135deg, var(--primary) 0%, #145b93 100%);color:#fff;border-bottom-right-radius:4px}.message-bubble.visitor{background-color:var(--bg-dark);color:var(--text-main);border:1px solid var(--border);border-bottom-left-radius:4px}.message-timestamp{color:var(--text-muted);margin-top:.25rem;font-size:.7rem;display:block}.message-bubble.agent .message-timestamp{color:#fff9}.attachment-preview-img{cursor:pointer;border:1px solid var(--border);border-radius:6px;max-width:240px;transition:transform .2s,box-shadow .2s}.attachment-preview-img:hover{transform:scale(1.02);box-shadow:0 4px 12px #0003}.shortcut-item{cursor:pointer;border-bottom:1px solid var(--border);padding:.75rem 1rem;transition:background-color .15s}.shortcut-item:hover{background-color:var(--bg-dark)}.shortcut-item.active{border-left:3px solid var(--primary);background-color:#1f73b71f}.typing-indicator-dots{align-items:center;gap:4px;padding:4px 0;display:flex}.typing-indicator-dot{background-color:var(--text-muted);border-radius:50%;width:6px;height:6px;animation:1.4s ease-in-out infinite both typing-dot-bounce}.typing-indicator-dot:first-child{animation-delay:-.32s}.typing-indicator-dot:nth-child(2){animation-delay:-.16s}@keyframes typing-dot-bounce{0%,80%,to{opacity:.6;transform:scale(.6)}40%{opacity:1;transform:scale(1)}}.modal-backdrop{-webkit-backdrop-filter:blur(8px);z-index:2000;background-color:#0a0d0f73;justify-content:center;align-items:center;animation:.2s cubic-bezier(.4,0,.2,1) forwards modalFadeIn;display:flex;position:fixed;inset:0}@keyframes modalFadeIn{0%{opacity:0}to{opacity:1}}.role-badge{letter-spacing:.2px;border-radius:12px;align-items:center;gap:.35rem;padding:.25rem .65rem;font-size:.8rem;font-weight:600;display:inline-flex}.role-badge.admin{color:#ef4444;background-color:#ef44441a;border:1px solid #ef444433}.role-badge.superadmin{color:#8b5cf6;background-color:#8b5cf61a;border:1px solid #8b5cf633}.role-badge.agent{color:#22c55e;background-color:#22c55e1a;border:1px solid #22c55e33}.priority-badge{text-transform:uppercase;letter-spacing:.5px;border-radius:6px;align-items:center;gap:.3rem;padding:.2rem .55rem;font-size:.75rem;font-weight:600;display:inline-flex}.priority-badge.high{color:#ef4444;background-color:#ef444426;border:1px solid #ef444433}.priority-badge.medium{color:#f59e0b;background-color:#f59e0b1f;border:1px solid #f59e0b33}.priority-badge.low{color:var(--text-muted);background-color:#94a3b826;border:1px solid #94a3b833}.ticket-list-item{border-bottom:1px solid var(--border);cursor:pointer;background-color:#0000;border-left:4px solid #0000;padding:1.25rem;transition:all .2s cubic-bezier(.4,0,.2,1)}.ticket-list-item:hover{background-color:#1f73b708}.ticket-list-item.active{border-left-color:var(--primary);background-color:#1f73b714}.chat-list-item.unread{background-color:#1f73b708;border-color:#1f73b71f;position:relative}.chat-list-item.unread:before{content:"";background-color:#3b82f6;border-radius:50%;width:6px;height:6px;position:absolute;top:50%;left:6px;transform:translateY(-50%);box-shadow:0 0 8px #3b82f6}@keyframes bell-ring{0%{transform:rotate(0)}20%{transform:rotate(15deg)}40%{transform:rotate(-15deg)}60%{transform:rotate(10deg)}80%{transform:rotate(-10deg)}to{transform:rotate(0)}}.bell-ring-active{animation:.6s bell-ring}